Beacon Health Options (rebranding as Carelon Behavioral Health under Elevance Health/Anthem) is one of the largest managed behavioral health organizations (MBHOs) in the United States. Beacon does not issue health insurance — it manages mental health and substance use disorder benefits on behalf of health insurers, employers, and government programs. Millions of Americans have Beacon managing their behavioral health benefits without knowing it.
If your insurance is through Anthem Blue Cross Blue Shield in certain markets, or your insurance card/EOB references Beacon Health Options or Carelon Behavioral Health for mental health/SUD claims, Beacon is managing your addiction treatment pre-authorizations. Beacon covers the full addiction treatment continuum — detox, inpatient, PHP, IOP, MAT, and outpatient counseling. Like Magellan Health, Beacon operates as an MBHO behind the scenes of your insurance. Specific benefits and cost-sharing are determined by your underlying health insurance plan.
How Beacon Health Options Manages Your Addiction Treatment
The Beacon/Carelon pre-authorization process for addiction treatment:
- Call Beacon's pre-auth line — the behavioral health number on your insurance card (or call (561) 523-0379 and we handle this for you)
- Clinical assessment: Beacon's clinical team assesses medical necessity using ASAM criteria to determine the appropriate level of care
- Authorization issued: Beacon authorizes initial days — typically 7–14 days for inpatient, with concurrent review
- Concurrent review: Beacon reviews every 7–14 days during inpatient/PHP to confirm continued medical necessity
- Step-down coordination: Beacon coordinates transition from inpatient to PHP or IOP
What To Do If Beacon Denies Your Addiction Treatment
If Beacon denies pre-authorization or terminates benefits, you have important legal rights under MHPAEA:
- Internal Appeal: File with Beacon/your health plan within 180 days of denial
- External Appeal: Request independent external review after exhausting internal appeals
- MHPAEA Complaint: If denial is more restrictive than comparable medical/surgical denials, file with the DOL EBSA
Call (561) 523-0379 immediately after any Beacon denial — our specialists guide you through every step at no cost.
Beacon manages the behavioral health authorization component of MAT — approving OTP participation and ongoing counseling authorization. The MAT medications themselves are covered under your underlying insurance plan's pharmacy benefit, managed separately. Call (561) 523-0379 to verify both your Beacon behavioral authorization and your pharmacy MAT coverage.
Finding Beacon In-Network Addiction Treatment Providers
Beacon maintains a nationwide network of credentialed addiction treatment providers. To find Beacon in-network programs:
- Call the behavioral health number on your insurance card (routes to Beacon/Carelon)
- Specifically request CARF or Joint Commission accredited addiction programs in your area
- Confirm the facility is in-network for your specific Beacon-managed plan — not just "Beacon" in general
- Or call (561) 523-0379 — we maintain current in-network information and find covered programs in your area
Beacon vs. Magellan vs. Optum — Which Manages Your Benefits?
Three major MBHOs operate across the US:
Call (561) 523-0379 and we'll instantly determine which MBHO manages your behavioral health benefits.
How to Access Beacon Health Options Addiction Treatment Benefits
You have Beacon managing your behavioral health if your medical insurance is through Anthem BCBS in certain markets, your insurance card or EOB references Beacon Health Options or Carelon Behavioral Health, or your HR department confirms Beacon as your MBHO.
Call the behavioral health number on your insurance card — it may route directly to Beacon/Carelon. Or call (561) 523-0379 and we'll instantly determine if Beacon manages your benefits and verify your complete coverage.