Waukesha Department of Health and Human Services: About Our Facility
The Waukesha Department of Health and Human Services offers comprehensive mental health and substance use treatment services to the community. They accept various insurance plans, including Medicare, Medicaid, and private insurance, ensuring accessibility to those in need.Key Features: 1. Financial Accessibility: Insurance Acceptance: Services are available to individuals with Medicare, Medicaid, and private insurance. Costs for some services may be adjusted based on the state’s guidelines for ability to pay, ensuring that even uninsured individuals are not turned away. 2. Appointment Scheduling: Regular Appointments: Available Monday through Friday from 8:00 a.m. to 4:30 p.m. Walk-In Clinic: Open Monday, Wednesday, and Thursday from 12:30 p.m. to 3:00 p.m., and Tuesday and Friday from 8:30 a.m. to 10:00 a.m. Walk-in appointments are not pre-scheduled, so wait times may vary. 3. Substance Use Treatment: Therapy Options: Individual and group therapy sessions are available for substance use treatment. Co-Occurring Disorders: Clients with co-occurring disorders (e.g., depression, anxiety, bipolar disorder) can access medication-assisted treatment (MAT). Intensive Outpatient Program (IOP): The IOP consists of structured individual and group therapy sessions, substance use education, and aftercare planning, with meetings scheduled throughout the week. 4. Women’s Health and Recovery Project (WHARP): Specialized Program for Women: WHARP addresses the unique needs of women with complex substance use issues. Participants receive one-on-one support from a peer specialist and do not need to be involved in other Waukesha County services. The program is free of charge. Holistic Support: The program focuses on behavioral health, education, employment, and preparation for work. Care coordinators assist with housing, childcare, transportation, and medical/dental needs. Programs are designed to be sensitive to gender, culture, and trauma, helping women navigate challenging life circumstances and build social skills. Conclusion: The Waukesha Department of Health and Human Services is committed to providing accessible mental health and substance use treatment services. With a focus on individualized care and specialized programs like WHARP, they strive to support community members in overcoming challenges and achieving recovery.