9. NAMI Oregon Helpline
The NAMI Oregon Helpline addresses the critical intersection of mental health and substance use, offering a unique and holistic support system. Operated by the National Alliance on Mental Illness in Oregon, this service recognizes that addiction often co-occurs with mental health conditions like depression or anxiety. It serves as a vital resource for individuals and families seeking not just crisis intervention but also education, understanding, and connections to ongoing local support networks. What sets this helpline apart is its focus on dual diagnosis, ensuring callers receive guidance that considers their complete well-being.
This helpline is staffed by trained volunteers who often have lived experience, providing empathetic and practical advice. They guide callers to appropriate mental health services, dual diagnosis treatment programs, and NAMI’s own extensive network of free support groups and educational classes across Oregon. This makes it an invaluable free phone counseling hotline for those needing more than just an immediate addiction referral; it’s a gateway to long-term community support for both substance use and mental health challenges.
Key Service Features
- Dual Diagnosis Focus: Specialized support for co-occurring mental health and substance use disorders.
- Peer Support: Staffed by trained individuals with personal experience, offering relatable guidance.
- Educational Resources: Connects callers to free classes and materials to better understand their conditions.
- Community Connection: Provides direct links to local NAMI support groups throughout Oregon.
While its limited weekday hours mean it isn’t a 24/7 crisis line, the depth of its resources for integrated care makes it an essential tool. For anyone navigating the complexities of co-occurring disorders, the NAMI Oregon Helpline provides a structured path toward comprehensive and sustainable recovery.