The Complete Guide to Fort Belvoir Community Hospital Dumfries

 

Understanding the Fort Belvoir Community Hospital Dumfries Health Center

The Fort Belvoir Community Hospital Dumfries Health Center (officially A.T. Augusta Ambulatory Care Center – Dumfries) is an outpatient healthcare facility serving military families, veterans, and TRICARE beneficiaries in southern Prince William County. Located at 3700 Fettler Park Drive in Dumfries, Virginia, this family clinic is part of the Alexander T. Augusta Military Medical Center (formerly Fort Belvoir Community Hospital).

Quick Facts:

• Location: 3700 Fettler Park Drive, Dumfries, VA 22025
• Hours: Monday-Friday: 7 a.m. – 8 p.m. | Saturday: 7 a.m. – 2 p.m.
• Main Phone: 703-441-7500 | Appointments: 703-441-7600
• Key Services: Primary Care, Pediatrics, Behavioral Health, Urgent Care, Pharmacy, OB/GYN, Radiology, Lab Services
• Urgent Care: Available for enrolled and non-enrolled TRICARE patients
• Behavioral Health: Adult and pediatric mental health support (703-441-7680)

The center serves Dumfries, Woodbridge, Lake Ridge, and areas south of the Occoquan River, providing integrated medical and mental health care under one roof.

At Addiction Helpline America, we understand the challenges military families face when seeking mental health and addiction treatment. We specialize in connecting individuals to appropriate care at facilities like the Fort Belvoir Community Hospital Dumfries Health Center and other TRICARE-accepting programs throughout Virginia.

What is the Fort Belvoir Community Hospital Dumfries Health Center?

The Fort Belvoir Community Hospital Dumfries Health Center is a family clinic of the Alexander T. Augusta Military Medical Center (ATAMMC), formerly Fort Belvoir Community Hospital. It provides world-class healthcare to active duty service members, military retirees, veterans, and their families enrolled as TRICARE patients. The center serves communities like Dumfries, Woodbridge, and Lake Ridge, focusing on a patient-centered, healing environment. It proudly carries on the legacy of its namesake, Lt. Col. (Dr.) Alexander Thomas Augusta, a pioneer in military medicine. For more information about the broader ATAMMC network, visit our More info about Fort Belvoir Community Hospital page.

Key Benefits for Military Families

The Fort Belvoir Community Hospital Dumfries Health Center is custom to the needs of military families. Key benefits include:

• Integrated Care: A wide array of comprehensive services are located under one roof, simplifying access for co-occurring diagnoses.
• Urgent Care: Services are available for all enrolled and non-enrolled TRICARE patients for prompt care of non-life-threatening issues.
• Convenience: An onsite pharmacy and laboratory reduce the need for multiple trips.
• Specialized Support: Mental health services are available for both adults and children.
• Location: Conveniently located south of the Occoquan River for families in the region.

Location, Hours, and Contact Information

Find location, hours, and contact information for the Dumfries Health Center below.

The Fort Belvoir Community Hospital Dumfries Health Center is located at 3700 Fettler Park Drive, Dumfries, VA 22025, making it easily accessible for families in southern Prince William County, including Dumfries, Woodbridge, and Lake Ridge.

Please remember that a 100% ID check is performed at the security entrance for all visitors. Have your military ID or other valid identification ready upon arrival to ensure a smooth entry.

Operating Hours

The Fort Belvoir Community Hospital Dumfries Health Center offers extended hours to accommodate military families.

• Main Clinic & Urgent Care: Monday–Friday, 7:00 a.m. to 8:00 p.m. | Saturday, 7:00 a.m. to 2:00 p.m. The last walk-in for Urgent Care is 30 minutes before closing.
• Pharmacy (Walk-in & Drive-thru): Monday–Friday, 7:00 a.m. to 7:00 p.m. | Saturday, 7:00 a.m. to 1:00 p.m.

The center is closed on Sundays and federal holidays.

Please note the facility closes for staff training on the third Thursday of every month from 12:00 p.m. to 2:00 p.m. No routine services are available during this time. This training ensures our team provides the best possible care.

Important Contact Numbers

Use these direct numbers to save time:

• Main Line: 703-441-7500
• Appointments: 703-441-7600
• Behavioral Health: 703-441-7680 (for mental health and addiction services)
• Pharmacy (General): 703-441-7690
• Pharmacy (Refills): 1-800-377-1723
• Urgent Care: 703-441-7604

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Comprehensive Services at the Dumfries Health Center

The Fort Belvoir Community Hospital Dumfries Health Center offers a full spectrum of medical and mental health services for military families, including outpatient care and walk-in appointments. Our integrated care model allows us to address multiple physical and mental health concerns, including co-occurring diagnoses, under one roof. This eliminates the stress of coordinating care across different facilities.

Our center brings together Primary Care for the whole family, including dedicated Pediatrics for your children. We offer Behavioral Health services for both adults and kids, along with Dermatology, on-site Laboratory testing, Nutrition counseling, and comprehensive OB/GYN care. If you need rehabilitation support, our Occupational Therapy and Physical Therapy teams are ready to help you regain strength and mobility. We also provide Optometry for vision care, Orthopedics for bone and joint issues, a full-service Pharmacy, and Radiology services including MRI and Mammography. Our Urgent Care handles those unexpected health issues, and we even offer specialized Diabetes Management services through WRNMMC.

Primary and Specialty Medical Care

Our Primary Care team serves as your medical home, coordinating all aspects of your healthcare. We offer specialized services including:

• Pediatrics: Age-appropriate care for children.
• OB/GYN: Comprehensive women’s health, from routine exams to prenatal care.
• Dermatology: Care for skin conditions.
• Orthopedics: Treatment for joint pain and sports injuries.
• Optometry: Vision and eye health services.
• Occupational & Physical Therapy: Rehabilitation to restore function.
• Nutrition: Personalized guidance on healthy eating.
• Diabetes Management: Specialized support for managing diabetes.

Urgent Care Services

For unexpected but non-life-threatening health concerns, our Urgent Care services are available on Floor 1. We treat issues like minor injuries, fevers, and sudden illnesses. We welcome all TRICARE patients, regardless of enrollment status. Hours are Monday–Friday, 7:00 a.m. to 8:00 p.m., and Saturday, 7:00 a.m. to 2:00 p.m. The last walk-in is accepted 30 minutes before closing. If you are unsure whether to seek urgent care, the Military Health System Nurse Advice Line is available 24/7 at 1-800-TRICARE (874-2273) or via web chat at MHSNurseAdviceLine.com. For more details, see the TRICARE Urgent Care page. You can also learn about Urgent Care at Dumfries Health Center for additional details.

Important reminder: For true emergencies like chest pain, severe bleeding, or difficulty breathing, call 911 immediately. Urgent care is not for life-threatening situations. Learn the difference at the TRICARE Emergency Care page. If you use a civilian ER, notify your TRICARE Regional Contractor within 24 hours and inform your Primary Care Manager.

Pharmacy Services: Prescriptions and Refills

Our pharmacy offers convenient walk-in and drive-thru services Monday–Friday, 7:00 a.m. to 7:00 p.m., and Saturday, 7:00 a.m. to 1:00 p.m.

• New Prescriptions: Activate electronic prescriptions online or use the 24/7 dropbox at the clinic entrance for paper scripts from civilian providers. Prescriptions are typically ready the next business day after 2:00 p.m.
• Refills: Call the Pharmacy Audiocare refill line at 1-800-377-1723. Please allow 3-5 business days for processing.
• Drive-Thru Restrictions: For safety, certain items require a walk-in visit, including controlled substances, oversized or heavy items, liquids, glass, insulin, and biological products. These precautions protect your medications.

Eligible patients can use the TRICARE Mail Order Pharmacy for home delivery of maintenance medications. Visit Manage My TRICARE Prescriptions to learn more.

Radiology and Laboratory Services

Complete diagnostic care is available right here at the Fort Belvoir Community Hospital Dumfries Health Center. Our on-site Laboratory provides the essential testing your healthcare team needs to diagnose and monitor your health. Blood work, urinalysis, and other common tests can be done quickly without leaving the facility.

There’s one important thing to know about our lab: we cannot process lab requests from outside civilian purchase care providers. If your civilian doctor orders lab work, you’ll need to visit the ATAMMC Laboratory at the main hospital instead. This policy ensures proper coordination and billing through the military health system.

Our Radiology department brings advanced imaging technology to your neighborhood. We offer MRI scans for detailed views of soft tissues, organs, and bones—crucial for diagnosing everything from sports injuries to neurological conditions. We also provide Mammography services, an essential screening tool for breast health. Having these sophisticated imaging services on-site means faster results and fewer trips to multiple locations.

Mental Health and Addiction Services at Fort Belvoir Community Hospital Dumfries Health Center

Mental and behavioral health are central to our mission at the Fort Belvoir Community Hospital Dumfries Health Center. We offer compassionate, specialized care for military families, recognizing the unique challenges of service.

Our Behavioral Health services for adults and children are built on an integrated care model. We treat co-occurring mental health conditions, substance use disorders, and physical health issues together. This ensures your care team communicates seamlessly to create a coordinated treatment plan. All our providers practice trauma-informed care, creating a safe, non-judgmental space for healing.

Our addiction support resources are comprehensive, with programs for alcohol dependence, opioid addiction, and other substance use disorders. We treat Dual Diagnosis conditions and offer specialized tracks, including Adolescent, Young Adult, Men’s Rehab, and Women’s Rehab programs. Treatment options include Individual Therapy, Group Therapy, Family Therapy, and Trauma Therapy. We also provide referrals for higher levels of care when needed.

If you are in crisis, please seek help immediately. The 988 Suicide & Crisis Lifeline is available 24/7. For sexual assault support, contact the DoD Safe Helpline or visit the DoD Sexual Assault Prevention and Response Office.

At Addiction Helpline America, we help military families steer treatment options. We can connect you with the right mental health and addiction support at facilities like the Fort Belvoir Community Hospital Dumfries Health Center and other TRICARE-approved programs.

Patient Information and Support Services

At the Fort Belvoir Community Hospital Dumfries Health Center, we are committed to making every step of your healthcare journey as simple as possible for military families.

How to Become a Patient

To become a patient, you must complete registration. The center serves enrolled and eligible military beneficiaries, including active duty members, retirees, veterans, and their families. It is essential to keep your information current in the Defense Enrollment Eligibility Reporting System (DEERS). Outdated DEERS information can interrupt access to care. To avoid delays, Update Your Information in DEERS online after any life changes like marriage, birth, or a new address.

Navigating Your Healthcare Benefits

Navigating TRICARE can be complex. Our Member Services/External Program Referral Operations (EPRO) Office can help. Call 571-231-4126 for assistance with benefits questions, TRICARE Online, Prime Travel, debt collections, or the TRICARE Plus program.

TRICARE also offers several helpful online tools:

• Manage My TRICARE Prescriptions: Track medications and refills.
• View My TRICARE Referrals/Authorizations: Check the status of specialist referrals.
• Enroll or Purchase a TRICARE Plan: Manage your plan enrollment.
• File or Check a TRICARE Claim: Submit and track claims.
• Find a Doctor: Locate in-network providers.
• How to Make Enrollment Changes Outside of TRICARE Open Season: Learn about enrollment changes after a major life event.

For more information, visit our Learn more about TRICARE plans page.

Specialized Support Programs

The Dumfries Health Center offers programs to support your health and readiness.

• Case Management: For patients with complex medical needs, your Primary Care Manager (PCM) can refer you for case management to help coordinate care.
• Periodic Health Assessments (PHAs): Active duty Service Members can schedule PHAs, crucial for deployment readiness, at the ATAMMC Joint Medical Readiness Center. Contact them at 571-231-REDI (7334).
• Patient Feedback: Your voice matters. Provide Feedback through ICE to share your experiences and help us improve.
• Transparency: We are committed to quality and safety. Review our Quality and Safety Reports and the hospital’s Leapfrog Ratings. Your privacy is protected under the MHS’ Notice of Privacy Practices.

Addiction Helpline America can help you steer healthcare systems for addiction or mental health concerns and connect you with TRICARE-approved resources, whether at the Fort Belvoir Community Hospital Dumfries Health Center or other specialized programs.

Frequently Asked Questions about the Dumfries Health Center

Here are answers to common questions about care at the Dumfries Health Center.

What is the difference between the Dumfries Health Center and the main Alexander T. Augusta Military Medical Center?

The Fort Belvoir Community Hospital Dumfries Health Center is an outpatient family clinic for day-to-day healthcare, including primary, specialty, and urgent care for non-life-threatening issues. The main Alexander T. Augusta Military Medical Center (ATAMMC) is the full hospital, equipped with an emergency department and inpatient services for serious conditions requiring hospitalization or surgery. The two facilities are part of one integrated system, and your care team at Dumfries can coordinate with the main hospital if more specialized treatment is needed.

Can eligible TRICARE patients use the Urgent Care at Dumfries?

Yes, the Urgent Care at the Fort Belvoir Community Hospital Dumfries Health Center is available to all TRICARE beneficiaries, whether they are enrolled at the clinic or not. It is for non-emergency issues that need prompt attention. Walk-ins are accepted until 30 minutes before closing. For true emergencies, call 911. If you are unsure, call the 24/7 Military Health System Nurse Advice Line at 1-800-TRICARE (874-2273) for guidance.

How do I get a new prescription from a civilian doctor filled at the Dumfries Pharmacy?

To fill a prescription from a civilian doctor, you can activate an electronic prescription online via the clinic’s website. For paper prescriptions, use the 24/7 dropbox outside the clinic entrance. Prescriptions are generally ready for pickup the next business day after 2:00 p.m. This allows the pharmacy time to process it safely. Plan ahead to avoid running out of medication. For questions, call the Pharmacy Main Line at 703-441-7690.

Conclusion

The Fort Belvoir Community Hospital Dumfries Health Center, part of the Alexander T. Augusta Military Medical Center, is a vital resource for military families in southern Prince William County. It offers comprehensive, integrated care under one roof, from primary and specialty services to urgent care and an onsite pharmacy. This model simplifies healthcare and reduces stress for patients.

A core focus is mental health and addiction support. The center provides adult and pediatric behavioral health services, trauma-informed counseling, and specialized programs for addiction and co-occurring disorders, recognizing the unique challenges of military life.

If you or a loved one is facing addiction or mental health challenges, help is available. Navigating treatment options can be overwhelming, but Addiction Helpline America is here to assist. We offer free, confidential guidance to connect you with the right TRICARE-approved treatment program. We understand the military community and can help you take the first step toward recovery.

Recovery is possible, and you don’t have to face it alone. Find personalized addiction treatment options today and let us connect you with the care and support you deserve.